Order &

Delivery

Thank you for your order! No, unfortunately we cannot cancel your order. In order to deliver your order as soon as possible, we immediately start working on it in our warehouse.

Thank you for your order! No, unfortunately we cannot make any changes to your order. In order to deliver your order as soon as possible, we immediately start working on it in our warehouse.

Thank you for your order! 
No, this is unfortunately not possible. In order to deliver your order as soon as possible, we will start working on it immediately. Unfortunately, we will not be able to make any more changes.

Do you have any questions about this? Feel free to contact our Customer Service department. Please have the order number of your
order ready.

Keep an eye on our website; the current delivery times are listed on the item page, in your shopping basket and at the check-out. During sales and holidays there may be longer delivery times; please bear this in mind. You will find the most updated delivery times at the top of the page.  You will receive an email as soon as the order is shipped. You can use the tracking number in this email to follow the package.

At the moment we only ship with DHL.

DHL (within the Netherlands)

Delivery within 1 to 2 days after shipment. Delivery from Monday to Saturday (except on public holidays).

DHL (outside the Netherlands)

Delivery within 2 to 5 days after shipment. Delivery from Monday to Saturday (except on public holidays).

Thank you for your order!
Normally we send you an email with the Track & Trace information the next day. You can track your package using the Track & Trace information.

At present it is not yet possible to order a gift card online. However, you can buy a gift card from us in the brand stores. Click here for an overview of our brand stores.

We deliver to all countries in Europe. These include Belgium, Bulgaria, Denmark (excluding Greenland and the Faroe Islands), Germany, Estonia, Finland, France (including Andorra, Monaco and Corsica), the United Kingdom (including Northern Ireland, excluding Gibraltar and the Channel Islands), Hungary, Ireland, Italy (excluding San Marino and Vatican City), Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Portugal (including the Azores and Madeira), Romania, Slovenia, Slovakia, Spain (including the Balearic Islands, excluding the Canary Islands), Czech Republic, Sweden, Switzerland, Norway, Albania, Bosnia and Herzegovina, Cyprus, Greece, Iceland, Croatia, Liechtenstein, Macedonia, Malta, Moldova, Montenegro, Ukraine, Serbia, Turkey and Belarus. You can pay with iDeal, credit card, Apple Pay and Klarna. This depends on which payment options are available in each country.

Oops, that’s not the point, of course! It could be that one of your items is still on its way. Is there no package left on its way? Then please contact our Customer Service department. Please have the order number of your order ready.

Thank you for placing an order with us! Have you already received your Track & Trace information from us by email? This allows you to see where your package is at
the moment. It could be that the package was delivered to your neighbours, for example.


Do you have any questions about this? Feel free to contact our Customer Service. Please have the order number of your order ready.







Yes, that’s possible. You can enter a new delivery address when placing your order. Shipping to a PO Box is not possible.

This depends on which country you are ordering from.